Cohere
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About Cohere
Cohere provides cobrowsing solutions for customer support teams, enabling them to assist customers visually over phone or live chat. The platform helps improve ticket resolution times while reducing operational costs.
Enhance customer support with visual cobrowsing tools.
What You Can Do
- Guide customers visually during support calls
- Integrate with existing help center resources
- Train custom bots for instant customer assistance
- Reduce support costs while improving satisfaction
Frequently Asked Questions
What is cobrowsing?
Cobrowsing allows support agents to view and interact with a customer's screen in real-time to provide assistance.
Do I need to download anything to use Cohere?
No, Cohere offers instant cobrowsing without the need for downloads.
How can I train a bot on my help center?
Simply share your help center link with Cohere, and it will create a custom bot to assist customers.
Is Cohere suitable for small businesses?
Yes, Cohere is designed to scale support efficiently, making it suitable for businesses of all sizes.
Can I book a demo of the service?
Yes, you can book a demo to see how Cohere works and how it can benefit your customer support team.