Housing-ombudsman
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About Housing-ombudsman
The Housing Ombudsman Service provides support for residents and landlords in resolving housing complaints. It offers resources and guidance to improve landlord services and enhance residents' living conditions.
Access resources to resolve housing complaints and improve landlord services.
What You Can Do
- Submit online complaint forms
- Access helpful information for residents
- Find resources for landlords
- View landlord performance data
- Sign up for newsletters and updates
Frequently Asked Questions
How can I submit a complaint?
You can submit a complaint through the online complaint form available on our website.
What resources are available for landlords?
We provide a range of resources including the Complaint Handling Code and training events for landlords.
Is there support for residents in multiple languages?
Yes, we offer multilingual videos to help residents understand the complaints process.
What is the Complaint Handling Code?
The Complaint Handling Code outlines best practices for landlords in managing complaints effectively.
How can I stay updated on news from the Housing Ombudsman?
You can sign up for our newsletter to receive the latest news and updates.