Z
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About Z
Amazon Overseas Purchase offers a revamped shopping experience tailored for Chinese customers, focusing on mobile shopping through the new 'Amazon Shopping' app. The site provides access to international products with efficient delivery services and various discounts.
Shop for international products with the new Amazon Shopping app.
What You Can Do
- Download the new Amazon Shopping app
- Access historical order information
- Cancel or return orders easily
- Receive special coupon packages
- Contact customer service through the app
Frequently Asked Questions
Will my previous orders be affected by the changes?
No, your previous orders will remain accessible, and you can manage them through the new app.
Can I still get refunds for unshipped orders?
Yes, you can cancel unshipped orders and receive refunds as per the current policy.
How can I contact customer service?
You can contact customer service by downloading the new app and selecting 'My' > 'Contact Customer Service'.
What happens to my Prime membership?
Prime membership will no longer be offered after January 27, 2024, and existing members will receive refunds for unused months.
Why can't I shop on Amazon.cn anymore?
As of January 27, 2024, shopping will only be available through the new app, and the website will no longer support shopping services.