E-satis
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About E-satis
e-Satis is a national system for measuring patient satisfaction in hospitals, managed by the Haute Autorité de Santé. It collects feedback through validated questionnaires sent to patients after their hospital stay to assess their experiences and satisfaction levels.
Provide feedback on your hospital experience through online questionnaires.
What You Can Do
- Receive a personalized survey link via email
- Complete the questionnaire up to 10 weeks post-discharge
- Access reliable and validated survey tools
- Evaluate various aspects of your hospital stay
Frequently Asked Questions
How do I receive the satisfaction survey?
You will receive an email with a unique link to the survey approximately two weeks after your hospital discharge.
What topics are covered in the survey?
The survey covers key aspects of your hospital experience, including reception, care, room conditions, and meals.
Is my feedback confidential?
Yes, the survey responses are collected anonymously to ensure your privacy.
How long do I have to complete the survey?
You can complete the survey within 10 weeks after receiving the email link.
Who manages the e-Satis system?
The e-Satis system is managed by the Haute Autorité de Santé, ensuring the reliability of the questionnaires.