Askalibrarian
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About Askalibrarian
Ask a Librarian is Florida's Virtual Reference Service that connects users with librarians for assistance via chat, text, or email. The service is available from multiple libraries across Florida, ensuring that users receive timely help with their inquiries.
Connect with a Florida librarian for assistance via chat, text, or email.
What You Can Do
- Chat with a Florida librarian
- Text a librarian for quick answers
- Email your questions to local libraries
- Access support from over 100 libraries
- Find your local Florida library easily
Frequently Asked Questions
What hours is the live chat available?
Live chat is available from 10am to 10pm ET Monday through Thursday and 10am to 5pm ET Friday through Sunday.
How can I ask a question?
You can ask a question by chatting, texting, or emailing a Florida librarian.
Is this service free to use?
Yes, Ask a Librarian is a free service provided to residents of Florida.
What types of libraries are part of this service?
The service includes academic, cooperative, K-12, public, and special libraries across Florida.
How will my question be routed if my local library is unavailable?
If your local library is unavailable, your question will be routed to another participating Florida library for assistance.