Tpos
tpos.co.ukRank Trend
Ranking history over time.
About Tpos
The Property Ombudsman provides an independent and impartial dispute resolution service for consumers and property businesses. It assists individuals in resolving complaints related to letting and estate agents, ensuring fair practices in the property sector.
Resolve disputes with property businesses through an impartial service.
What You Can Do
- Make a complaint about a property business
- Search for registered property businesses
- Access information for consumers and businesses
- Review the complaint resolution process
- Find FAQs and support resources
Frequently Asked Questions
How do I make a complaint?
You can make a complaint by searching for the property business and following the outlined steps on our website.
What is the process for resolving complaints?
The process involves complaining to the business first, then raising your complaint with us for review and resolution.
How long does it take to resolve a complaint?
We aim to provide an outcome within 90 days, although complex cases may take longer.
What if the business is not registered with The Property Ombudsman?
You can check other redress schemes or contact us for further support.
Is this service free for consumers?
Yes, our dispute resolution service is free for consumers.